What to expect in your first meeting with a Support Coordinator

Starting your journey with a Support Coordinator can feel exciting, but it can also come with a little uncertainty if you’re not sure what to expect. Whether you’re new to the NDIS or looking to get more out of your current plan, your first meeting with a Support Coordinator is all about setting the foundation for how you’ll work together.

Here’s a guide to what you can expect in that first conversation:

1. Getting to Know You

Your Support Coordinator will want to hear your story. They’ll ask about your goals, your daily life, what’s working well, and what challenges you face. This isn’t just about your NDIS plan - it’s about understanding you as a whole person.

2. Understanding Your NDIS Plan

NDIS plans can be overwhelming. In your first meeting, your Support Coordinator will go through your plan with you, explain the different funding categories, and clarify what supports you can access. This step helps you feel more confident in making decisions about your funding.

3. Exploring Your Goals

Your goals are at the heart of your plan. Together, you’ll talk about what’s important to you now and what you’d like to work towards in the future. Your Support Coordinator will help you break down bigger goals into smaller, achievable steps.

4. Looking at Service Options

Once your Support Coordinator understands your needs and goals, they’ll start discussing service providers who can support you. They won’t make decisions for you, but they’ll give you options and information so you can choose what feels right.

5. Building Your Support Network

Beyond formal services, Support Coordinators often help connect you with community groups, activities, or informal supports that can enhance your wellbeing and independence.

6. Planning Next Steps

By the end of the meeting, you should have a clearer picture of what happens next - whether that’s contacting service providers, booking follow-up meetings, or setting up a plan to review progress.

If you have any questions, we’re always here to listen, guide, and support you every step of the way.

Contact: Margaret McGrath
M: 0455 065 630
E: margaret@collabor8supports.com.au

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A Day in the Life of a Support Coordinator