What is Support Coordination and do I need It?
Navigating disability supports can be overwhelming — with so many services, providers, and funding options, it’s easy to feel lost. That’s where Support Coordination comes in. Whether you’re new to the NDIS or simply unsure how to get the most from your plan, understanding Support Coordination could make a big difference.
In this blog, we’ll break down what Support Coordination is, what it involves, and how to know if it’s right for you or your loved one.
What is Support Coordination?
Support Coordination is a service available through the NDIS (National Disability Insurance Scheme) designed to help you make the most of your NDIS plan. Think of a Support Coordinator as a guide or project manager for your disability supports.
Their job is to:
Help you understand your plan
Connect you with the right services and supports
Build your confidence and skills to coordinate your own supports in the future
Troubleshoot and assist with challenges like service disruptions or provider issues
What does a Support Coordinator actually do?
A good Support Coordinator will:
Help you understand what each part of your NDIS plan means
Identify what supports you need and match you with the best providers
Work with you to create service agreements and schedules
Monitor how your supports are going and adjust things as needed
Help you prepare for plan reviews and advocate for your needs
They don’t manage your funds, but they do work closely with you and your providers to make sure your budget is being used wisely.
Do I need a Support Coordinator?
Not everyone with an NDIS plan will have Support Coordination included. It’s typically funded for people who:
Have complex or multiple supports
Are new to the NDIS or recently experienced a big life change
Don’t have an informal support network (like family or friends) to help manage their plan
Need extra help to build confidence, skills, and independence
Ask yourself:
Do I feel overwhelmed by managing my plan or supports?
Am I unsure how to choose providers or use my funding?
Have I had trouble accessing services that suit my needs?
Do I want to be more in control but need support to get there?
If you answered yes to any of these, Support Coordination might be the right fit.
How do I get Support Coordination?
If you don’t already have Support Coordination in your NDIS plan, you can request it during your next plan review – come prepared with reasons why it’s necessary (providing supporting evidence from a health professional or current provider will also help).
Once it’s approved, you can choose your Support Coordinator from registered or unregistered providers — depending on your plan type and preferences.
Final Thoughts
Support Coordination can be a game-changer for people navigating the NDIS. It’s about more than just connecting the dots — it’s about building your capacity, your confidence, and your ability to live the life you choose.
If you think Support Coordination could help, don’t be afraid to ask questions or seek advice. The right support can make all the difference.
Need help finding a Support Coordinator?
Reach out to local providers, browse the NDIS provider directory or speak to us at Collabor8 Supports — we’re here to help!
